Yes Super they have traction grooves, but they are the same softer plastic as standard Tomy track and not the like original hard plastic ones.
Yes it looks like something with a chain or teeth got a hold of the box. DHL released it to a 3rd party “OnTrack” on 8/8, then it was reported as damaged on 8/10, so OnTrack didn’t want to deliver it and put a hold on it.
Amazon.jp was kept out of the loop until the final updated delivery date came and went too.
Customer service was closed at Amazon.jp for a week for some reason, so I had to file a complaint with DHL.
DHL blamed OnTrack, so I was left to emailing Amazon.jp.
I explained to them what had been going for on for two weeks and that the package was destroyed.
They issued me a full refund and told me to “keep/donate/or discard” what I received.
I guess it all worked out since the Thomas and his decals are the only thing not messed up and thats really all I wanted from the set anyway.
Still it’s a shame for the track and parts to be ruined.
Yes it looks like something with a chain or teeth got a hold of the box. DHL released it to a 3rd party “OnTrack” on 8/8, then it was reported as damaged on 8/10, so OnTrack didn’t want to deliver it and put a hold on it.
Amazon.jp was kept out of the loop until the final updated delivery date came and went too.
Customer service was closed at Amazon.jp for a week for some reason, so I had to file a complaint with DHL.
DHL blamed OnTrack, so I was left to emailing Amazon.jp.
I explained to them what had been going for on for two weeks and that the package was destroyed.
They issued me a full refund and told me to “keep/donate/or discard” what I received.
I guess it all worked out since the Thomas and his decals are the only thing not messed up and thats really all I wanted from the set anyway.
Still it’s a shame for the track and parts to be ruined.
Play nice & have fun!!