(05-03-2020, 04:47 PM)Muddy Poppins Wrote: Yes Super I had the same exact thing happen with masks too...said it was USA, only to be shipped from China. I ordered them VERY early on, and theyre still trickling in.
I just don’t understand how the auction house would say “IF” in their response...
I am the customer with questions and doubts,
They are agent that is to facilitate the transaction UNTIL COMPLETED.
It is insured, and I’m not worried about a silly toy train, it seems a matter of principal, and that they seem to have passed the buck onto JapanPost, even though my contract is with them while delivery is still pending.
Like I am supposed to contact JapanPost myself?
No way...that’s their job, and until they find a solution to fulfilling what they have promised to deliver, just throwing their hands up into the air, and pinning it on JapanPost, seems WAY less than professional and very lazy by convenience.
From Japan Post website
The novel coronavirus pandemic has caused many countries/territories to take measures such as stopping acceptance of inbound postal items as well as considerable suspension and reduction of flights from/to Japan. Accordingly, our transportation performance has significantly declined. Therefore, our temporary suspension of acceptance of international mail items, mainly EMS and parcel-post/letter-post items by air and SAL, started on April 2, will be extended for the time being from April 24. For details, please see the appendix (PDF:20kB).
Items which have already been accepted and cannot be dispatched to their destinations will be returned from the delivery offices to the senders in order. In addition, because of the global reduction of flights, considerable delivery delays are expected for outbound mail items to other countries/territories.
We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.