There are DVD that have certain DRM (Digital Rights Management) which in some software prevents the copying and in others just won't work right. If that is what is happening, open up the DVD in My Computer and copy all or just the files you want from there to a Folder you create on your Desktop. Then you may be able to upload the file you want or burn those or all files as data onto a blank disk. At any rate its a different way to try when you have problems.
Promotional Material Discussion
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