At least the parcel actually made it to you.
One time I had to drive an hour just to get to a courier depot to pick up my parcel. The driver forgot to leave the parcel at the depot. The staff there said, it was my responsibility to call ahead to ensure the parcel is at the depot. To make the story short, I ended up yelling at the supervisor. He arranged his driver to come back to the depot as I wasn't going to make another 2 hour trip to pick up an item.
One time I had to drive an hour just to get to a courier depot to pick up my parcel. The driver forgot to leave the parcel at the depot. The staff there said, it was my responsibility to call ahead to ensure the parcel is at the depot. To make the story short, I ended up yelling at the supervisor. He arranged his driver to come back to the depot as I wasn't going to make another 2 hour trip to pick up an item.
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