First real burn on Jauce

[Super]

This happened to me once when I bought a small lot of rolling stock cheaply to get one black hopper car. When the package arrived, of course all the rest were there but the most expensive one. I contacted Japamart (thats the agent I use) to contact the seller which they did. I also asked Japamart if they check orders when they come in to make sure what was purchased is what was delivered and they said they do in which case I pondered if it may have dropped out at their warehouse. The Seller got back with Japamart and apologized as they could not remember if they packed it or not and couldn't find it so they voluntarily refunded the whole purchase plus shipping and Japamart refunded all the Fees including the Bank transfer which I don't think is refundable from the bank. Mind you I didn't ask for a refund, the seller just offered it up. Problem was, is that all the other pieces of rolling stock, about 10, weren't as rare as the hopper car and I was going to sell them all anyway. If I had had a better way to communicate with the seller at the time of sale I would have told them to keep everything else and just send the black hopper car as thats all I wanted.

Did you also include your unboxing video in the evidence to your case with Jauce Muddy?