James lost at sea (or plane)

I ordered a new plarail James from amazon on October 30, and the expected arrival was November 15-November 27. I was a bit worried, but still thought it would arrive in due time.

1 month later, and absolutely nothing other than the notion that it had been shipped. Amazon suggests that I should contact the seller, but is it a bit too early for that? I really hope I'm still going to get my James. Hopefully he didn't go to someone else's home!