(09-14-2015, 04:01 AM)Ksthomas209 Wrote: Funny you say that actually...we wound up keeping the set with the Percy broken and spent two months hunting down another single train. You bet I was asked at least once a day if I had found a new one or not! And yes like you said they might send a voucher but it doesn't cover the entire cost or they want me to send it back and cover that cost as well...to be honest it sucks! And if they wanted to send me a new part I don't have any clue on how to fix it
Your example is the ideal reason Fisher-Price is probably bombing with their line for the revolution; it takes so long just to find a new engine since they only keep out Thomas, Percy, James, and a handful of other characters in constant circulation while the newer ones are practically missing in action.
I find it rather annoying as well; Ryan cost me $18.40, but the voucher is only good for $17.00, which means I'll have to hunt him down at Toys'R'Us or Wal-Mart to have the cost fully covered by the voucher since Target is just too expensive.
Residential train-afficionado in training, and Thomas & Friends fan.