Is Mattel Dumbing Down Things With Revolution?

[HankAmericanEngine]

One shouldn't have to try to repair something straight off the shelf. Manufactures hate it when you take something back to the store where you bought it and thats why I do just that. They don't want the stores to see their bad product numbers because it could affect future orders. The manufactures would rather you contact them so they can hide the defective numbers and maybe after a week or more they will send you a new part. I don't have time to do all this and then find out that the part wasn't the only problem which results in more delays for me. I would much rather return defective items to the place of purchase and have the manufactures answer to them when they have piles of their products returned.

It's remarkable advice, but then I don't want another customer, particularly one with a young child looking for a certain character, to purchase the defect only to upset their child by returning it before hunting it down again; at this point, I think the Fisher-Price Corporation already knows that almost every single phone call from me means a voucher to be sent my way.