Lego really is fantastic!! My son is 6 (and autistic) and loves thomas and Legos. He has lost parts on his own, received sets that had broken and/or missing pieces and they have replaced EVERYTHING. No shipping and NO COST to me. Even when it was his fault!!
Keaton received his first trackmaster sets last Christmas (gray tracks) and one of them was the Sort and Switch Delivery Set (came with Percy I believe) and sure enough straight out of the box...nothing! It didn't work! Talk about a disappointment!! I have also had to return two different single trains one spencer and one James. Both did nothing when I put in batteries. Luckily Walmart out here will return anything so that wasn't an issue. Explaining that something new doesn't work right out of the box is very difficult for a little boy
Keaton received his first trackmaster sets last Christmas (gray tracks) and one of them was the Sort and Switch Delivery Set (came with Percy I believe) and sure enough straight out of the box...nothing! It didn't work! Talk about a disappointment!! I have also had to return two different single trains one spencer and one James. Both did nothing when I put in batteries. Luckily Walmart out here will return anything so that wasn't an issue. Explaining that something new doesn't work right out of the box is very difficult for a little boy
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